Drake is widely popular as a professional tax preparation software. Drake software was a great place to work and i would go back in a heartbeat if ask to. Drake has the best customer service in the tax business, and is the most affordable. I am trying to set it up and i am wondering if drake offer chat support with their tech like atx has. I support not only their tax software program but several other programs such as their bookkeeping program, secure file pro, drake hosted program. We recommend specific computer bundles that meet our technical requirements. The tax software is fullyfeatured, allowing you to prepare and efile federal and state tax returns for. Days, but we will have a chat and email to them on the chatsworth is that a real person, but absolutely is its its a customers nervous representative software or like myself, you know, were were all involved. I am a customer support representative for drake software.
An extensive list of email support addresses, including those for statespecific support, is available in the drake software support address book at. Buy or renew drake find a seminar try drake tax demo try drake. Drake tax vs proconnect tax online 2020 feature and. Drake websites are switching from efinbased logins to usernamebased logins. Please enter your username and password to sign in to your account. Drake software customer service phone number 828 524. These new user accounts will be used to access the drake support website, the enterprise office manager eom, the. We provide a small block of rooms at a group rate at each of these hotels when we are on location. Drake accounting is a groundup rebuild of drake softwares accountingpayroll application, using the latest in computer technology. The dealspotr community last updated this page on june 24, 2015.
Upon signing in, you will have the opportunity to update. Its manages all faculty and staff computer purchasing. I am an ea and am considering switching from pro series to drake software. Contact us drake software professional tax software. Here at cloudwalks we have 24x7 free technical support, please reach us anytime we are always happy to help you. At apps4rent, we have combined the power of drake tax. As a drake software client, you may find it more convenient and faster to use chat from within the drake tax software package to get answers and assistance with your questions. Used by more than 59,000 tax professionals, drake processes. However, customer support is trying to tell me that its a conflict with my antivirus software thats causing this crash. If you are a new customer, your efile password was included in the. For questions on how to renew your software, call accounting at 828 3495900. But on the bright side, since i purchased the drake software last month, i have been able to file 2009 returns using their software, rather than resorting to the lacerte rep fees. Purchase drake software please doublecheck these items below. Can i have different versions of the same applications such as quickbooks 2014 and.
Chat support is available under help drake chat support. Every support tool available phone, chat, email and show my screentm. Drake has the best customer service in the tax business, and is the. Cch prosystem fx vs drake tax 2020 feature and pricing. There are many advantages to using drake chat to get quick support. Support email can be sent directly from the software. An extensive list of email support addresses, including those for statespecific support, is available in the drake software support address book at help email in the software. Here are top features of drake software that help tax preparers to file taxes efficiently, store client. Drake software the professional tax solution sales 800 8909500 support 828 5248020. As a company, drake software was first marketed in 1977. To initiate a chat session, simply click on the support button from the drake tax software home screen and choose drake software chat support. This course concentrates on how being ethical costs you time, money, and friends.
Drakes staff is dedicated to assisting our clients until satisfaction. Click any of the email links below to get assistance in that category. Drake software is dedicated to providing the best value in professional income tax software. For urgent problems, please contact drake support at 828 5248020. Drake does not target individuals with its professional products and. As a drake software client, you may find it more convenient and faster to use chat from.
Drake accounting is a groundup rebuild of drake softwares accountingpayroll application using the latest in computer technology. Secure client file exchange portals for your practice, so you and your. Drake is about the cost for a program that covers reported all different returns. A number of reports are provided, including multicolumn profit and. Information for prospective purchasers of drake software. Drake software is a toptier professional tax solution designed for small to mediumsized accounting and tax firms. Service resources drake software professional tax software. This feature helps reduce paper use, lets you store prior year tax. During the off season the managers and crmt tier 2 support get bored and find they need to gossip and start rumors about agents they dont like, until they turn the entire call center. Drakes sites, products and services are intended solely for businesses and not individuals.
Support website, drake software video tutorials, and. License agreement opens a copy of the license agreement for the software. If you have not set up a user account, you must sign in with your efin and efile password. Open drake software and go to setup printingprinter setup step 4. It can be the size of your tax firm, the customer support, features, or the budget. Drake documents is an electronic storage application that is free with drake tax and can be used within drake accounting. We provide immediate assistance and troubleshooting to all of our clients. Drake software is a major tax filings retailer which operates the website. Drake software drake has a problem crashing with k1. I have just purchased my drake software along with drake 2018 accounting. Best i have seen for a tax program even during tax season.
If you are a new customer, your efile password was included in the email confirming your purchase. You can call drake software at 800 8909500 toll free number, write an email, fill out a contact form on their website. Learn your way, through webinars and selfstudy courses. The number of rooms available in the block is limited, so after you have registered for. The chat support they claim to have isnt available. I am an ea and am considering switching from pro series to.
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